SOS International LLC Unified Capabilities/ VoIP/ VTC Administrator in Fort Huachuca, Arizona

Unified Capabilities/ VoIP/ VTC Administrator

Information Technology
Fort Huachuca, Arizona

Job ID: 2018-974



STG, Inc. has an immediate opportunity as a Unified Capabilities (UC) Intermediate Administrator located in Ft. Huachuca, AZ! This position will support the UC team providing VTC and VoIP cutting edge services to the Continental United States (CONUS) at the United States Army Regional Cyber Center - CONUS (USARCC-C).

Job Responsibilities:

  • Support existing UC administrators and provide enterprise support for the Army in a fast paced and demanding environment

  • Support existing UC administrators and build and configure UC systems in support of highly visible mission areas

  • Assist system administrators with issues and effectively troubleshoot and document complex technical problems

  • Provision, secure, operate, maintain, troubleshoot UC equipment

  • Document technical troubleshooting efforts in ticketing system and Knowledge Management Systems.

  • Ensure server configuration compliance with DoD and Army regulations

  • Work independently and as a team member; set priorities and organize work to meet deadline

  • Follow organizational processes and polices

  • Participate in rotational on-call duties to provide after-hours support

  • Willing to work overtime, holidays, and weekends as necessary

  • Perform other duties as assigned

Minimum Qualifications:

  • HS + 4 years of Information Technology (IT) experience or AA/AS + 2 or BA/BS at minimum

  • Must have IAT II certification (GSEC, Security+, SCNP, SSCP) or equivalent prior to hire

  • Must acquire CCNA, Acano Certified Engineer or PCVE w/in 180 days of hire

  • Interim Secret Security Clearance

  • Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations.

  • Candidate must communicate effectively with team members and team lead

  • Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision

Ideal Candidate for this position:

  • Conducts testing of network design and UC architecture

  • Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, hubs, bridges, gatekeepers, gateways, and other assets as required.

  • Experience with the following tools: Cisco Meeting Server, Cisco Video Communication Server, Cisco Telepresence Management Suite, Polycom RMX, Polycom RealPresence Resource Manager, Polycom Distributed Media Application.

  • Evaluates and reports on new communications technologies to enhance capabilities.

  • Exhibits exceptional ingenuity, creativity, and resourcefulness

  • Acts independently on technical matters pertaining to assigned field and related disciplines

  • Recommends technologies to accomplish long-term objectives

  • Develops concepts, products, or technologies that extend knowledge in fields of expertise

  • Often instrumental in attracting and obtaining new customer business

  • Provides technical leadership and mentors team members and STG colleagues

  • Interacts closely with customer representatives on highly advanced technical issues

  • Explains and presents high-level technical subjects and processes related to assignments

  • Independently composes and delivers reports and presentations of the highest professional quality.

  • Able to work off hours for scheduled maintenance.

  • Experience with DISA STIGs and IAVAs

The employment policy of STG, Inc. is to provide equal employment opportunity for all qualified employees and applicants without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status and to ensure affirmative action is taken in fulfillment of this policy.